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MY RESUME

David E. McMaster

Gilbert, AZ 

 

E-mail: david@davidemcmaster.com

Phone: (480) 271-1701

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My Resume In PDF Format
Professional info​

Resourceful, innovative Operations Executive with 30 years’ experience excelling in business development, directing and improving operations, financial management, sales, and logistics – delivering results, exceeding expectations and increasing overall revenue by 1,400%. Proven leader, hiring, managing and supporting diverse teams of 5 to 2,500 employees in achieving professional success. Skilled in strategic planning, analytics, and tactical execution. Excellent reputation for resolving complex problems, change management, and improving customer satisfaction. Adept at overseeing budgets, staff and running and optimizing day-to-day operations. Highly effective and comfortable working with people at all levels in organization and giving engaging presentations to clients to drive new business, expand accounts and establish brand profile.

Summary

Business Development

Directing & Improving Operations

Financial Management

Sales

Logistics

Consulting

Hiring & Supporting Employees

Increase Revenue by 1,400%

Work experience
Vice President Business Development
blk. International, Calabasas, CA

​2021 - present

 

  • Responsible for the business development and retailer acquisition aspects of the organization.

  • Primary duties include identifying business opportunities, building and maintaining successful relationships with prospects and existing clients.

  • Collaborate with executive staff on business strategy to determine objectives, evaluate current business performance and maximize business reach and potential.

Business / Personal Development Coach

​2013 - present

 

  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.

  • Developed & executed strategic initiatives to implement key changes and improvements in business development & sales programs.

  • Defined and integrated roles, responsibilities and processes for business team and management organization.

 

Ministry Volunteer / Supervisor
Joni and Friends - Wheels for the World Ministry, Taft, CA

​2017 - present

 

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.

  • Set overall vision and provided coaching and constructive guidance to address areas of concern.

  • Boosted group production 400% by devising and deploying improved organizational approach.

  • Directed logistics operations, including shipping and receiving of wide range of products daily.

  • Researched issues and assessed inefficiencies within supply chain to devise solutions and improve performance.

Vice President Retail Operations
Sun West Mortgage Company, Scottsdale, AZ

​2010 - 2012

  • Developed & Managed all aspects of Nationwide Retail Sales and Operations Division from near non-existence.

  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth over 1,400% ($80M to $1.2B monthly) by collaboratively developing integrated strategies.

  • Managed full P&L for sales, marketing and internal operations to oversee financial standing of company and solidify market position while mitigating financial discrepancies by efficiently managing budget and payroll operations.

  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands, identified and solved issues with production and workforce to drive those business objectives.

  • Fostered performance development of 300 staff members through ongoing coaching and mentoring on best practices.

Executive Vice President (Interim President & CEO)
American Mortgage Specialists, Scottsdale, AZ

​2002 - 2010

 

  • Developed innovative operations, sales and marketing strategies to facilitate business expansion.

  • Drove operational direction, administrative and cost efficiency and coordination of technology and compliance program initiatives.

  • Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.

  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.

  • Refined organizational structure to consolidate, streamline and delineate necessary functions.

CEO, President and Founder
Greer Land & Investments, Scottsdale, AZ

​1996 - 2004

 

  • Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.

  • Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.

  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.

  • Analyzed projects for capital deployment and helped structure multi-million dollar deals.

  • Established key procedures for teams preparing documentation, models and presentations.

Business Owner/Operator
L&D Distributing, Scottsdale, AZ

​1998 - 2002

 

  • Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.

  • Conducted qualitative and quantitative analysis of logistics operations to pinpoint and correct inefficiencies.

  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.

  • Traveled throughout distribution territory to visit current customer accounts and prospect for new business.

  • Delivered top customer satisfaction, reviewing feedback closely and used excellent problem-solving skills to quickly address needs and requests of account holders.

  • Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.

  • Applied performance data to evaluate and improve operations, target current business conditions, forecast needs and coach new employees on company standards.

President, Chief Operating Officer and Co-Founder
TWC Manufacturing & Distributing, Tempe, AZ

​1991 - 1998

 

  • Corporate Technology Services and Retail Centers and Operations via Data Doctors.

  • Developed quarterly business plans to evaluate cost projections.

  • Increased company revenue by 1500% in 2 years through aggressive new market strategies.

  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.

  • Increased company profits through performance optimization strategies and efficiency improvements.

  • Worked closely with infrastructure staff and departmental decision makers to identify, recommend, develop and implement cost-effective technology solutions.

Operations Management and Store Director
Smith's Food and Drug, Phoenix, AZ

​1980 - 1991

 

  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.

  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.

  • Increased company profits through performance optimization strategies and efficiency improvements.

  • Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.

  • Liaised with store management to set up visually appealing layout for store merchandise.

  • Developed processes to save on costs and prevent losses.

  • Enhanced regional division performance by implementing proven management processes to increase revenue.

Skills

Operational Leadership

Policy Development / Optimization

Organizational Turnaround

Business Startup

Process Improvements

Financial Operations

Cash-flow Analysis

Order Management

Relationship Building & Rapport

Program Oversight

Planning & Execution

Logistics Expertise

Education​
Arizona State University - Tempe, AZ

1982 - 1986

Engineering and Computer Science

 

Eastern Arizona College - Thatcher, AZ

​2013 - 2014

Business Administration and Management

Lamar State College - Port Arthur, TX

​2015 - 2017

Business Management

Signet Bible College and Theological Seminary - Bakersfield, CA

​2017 - 2019

Christian Ministry and Counseling

Chaplains College - School of Graduate Studies - Bakersfield, CA

​2020 - Present

Christian Theology, Ministry, & Counseling

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© 2021 by DAVID E. MCMASTER 

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